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Frequently Asked Questions
How much is shipping going to cost?

How much is shipping going to cost?

That's a good question and I hope you like this answer...it's FREE! 

All of our products ship for free but you will notice that our larger items require freight delivery.  When that big truck comes to your home there is a $50 Lift Gate charge for the scooter crate to be lifted out of the truck and on to your driveway.   

How long does it take to ship my new electric scooter?

How long does it take to ship my new electric scooter?

Products ship from our warehouse in Tacoma, WA.  An order will typically take a few days to package and label and then 1-4 days for shipping.  If we have it in stock, we can get it to you in about a week.

A related question to ask is how many scooters do we have in stock?  As the economy becomes tight we need to tighten up as well.  We are committed to keeping prices extremely low, we won't want to change that.  As a result we are stocking a lower quantity of scooters, just enough to cover demand.  There are times when demand spikes and we temporarily run out of scooters so please check with us to see how many we have in stock. Email us at: info@cheapelectricscootersonline.com   

Do you charge sales tax?

Do you charge sales tax?

We are only required to charge sales tax on orders with a California shipping address.  Sorry California :(

 

How do I know you received my order?

How do I know you received my order?

You will receive an email confirmation immediately after your order has been placed.  This will have the order number and information about your purchase.  If there are any corrections you need to make, please contact us and we will take care of your order. 

 

How should I charge my battery?

How should I charge my battery?

This can be a little tricky but here are some tips for keeping your battery living a long time:

  • DO: Fully charge yours scooter when you get it (typically overnight). 
  • DON'T: Let your scooter batteries to ever completely die. 
  • DO: Plug in your scooter after every ride to bring it back to a full charge. 
  • DON'T: Charge your scooter for more than 24 hours straight.

 

Do I need to register my scooter with the DMV?

Do I need to register my scooter with the DMV?

No.

All of our large XB series scooters are technically considered "electric bicycles".  Under this definition, the vehicles are not required to be registered.  We do encourage you to check your state and local laws to ensure this is the case for you.  You may want to follow this link to Wikipedia for a full list of Electric Bicycle Laws around the world.

This simple definition can make a big difference when you recognize all the cost savings that go along with an electric bicycle. 

Do I need a driver's license?

Do I need a driver's license?

No!

All of our large XB series scooters are technically considered "electric bicycles".  Under this definition, the vehicles do not require a driver's license to ride.  We do encourage you to check your state and local laws to ensure this is the case for you.  You may want to follow this link to Wikipedia for a full list of Electric Bicycle Laws around the world.

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